THE HISTORY OF RURAL HEALTH COMMUNITY SYSTEMS

In the 1990’s the State Department of Health Office of Rural Health officials were encouraging rural health and human service agencies and organizations to come together and address health care problems and issues that were not being addressed successfully by any single unit working alone. In Steuben County, three independent organizations with a similar focus came together to discuss a common problem.

At Ira Davenport Memorial Hospital two representatives from Rural/Metro Medical Services were asking the CEO how they could work together to respond to the need for urgent Advance Life Support (ALS). At the same time an Emergency Department Nurse was asking a New York State trooper why he didn’t know CPR. And why didn’t he have an Automatic External Defibrillator (AED) in his trooper car? So, Rural Health Community Systems was set in motion in 1998.

Rural health networks are administrative and planning tools. They are not service providers. Discussions led the different groups to apply jointly to become a state funded rural health network. The application was written by Ira Davenport Memorial Hospital in cooperation with Rural/Metro Medical Services and Noyes Memorial Hospital and sent to New York State Office of Rural Health. The focus would be to expand and improve “access” to Emergency Medical Services. The original network was named Noyes/Davenport/Rural/Metro Health Network. The network got off to a tremendous start in part because of common focus, which was shared by the New York State Police. The benefits of this collaboration and hard work still abound.

The Emergency Department Nurse from Nicholas Noyes Hospital formally requested that the New York State police become trained in and equipped with automated heart defibrillators. The New York State police superintendent approved a demonstration CPR-D project with the network and started a voluntary training program with State Troopers, the first in New York State.

In November 1999, the Steuben County Sheriff’s Office filed with the New York State Department of Health Notice of Intent to provide public access defibrillation. The Sheriff’s Office received assistance from R.H.C.S. All road deputies, court security deputies, and Steuben County jail personnel were trained and certified in AED application.

Parallel to this project was the integration of paramedics into the Emergency Department of Ira Davenport Memorial Hospital. Coordinated by the paramedic operations manager from Rural/Metro, Ira Davenport Memorial Hospital’s Vice President of Ambulatory Services, the team developed an integration training and credentialing program for the paramedics rotation through that Emergency Department on a 24/7 basis.

An executive from OCALS, (who later became a partner) administered a two county EMS needs assessment which led to network evolution and growth in unexpected ways. The name changed, a mission statement was fashioned, Noyes Memorial Hospital left and Steuben County Emergency Management Office came on. Through it all Ira Davenport Memorial Hospital remained our anchor.

The Greater Steuben Chapter of the American Red Cross and the Retired Senior Volunteer program became involved with Rural Health Community Systems in 1998 when the governing committee was formed. As the original partners, these people and representatives from voluntary EMS squads have been actively involved in all aspects of the community education, public awareness, marketing, support, planning, training and implementation of network programs throughout Steuben County. The Red Cross representative was elected the first chair of Rural Health Community Systems. Her work in assessing the needs of Steuben County for the Public Access Defibrillation program proved to be a jumping off point for a very successful PAD project.

The network partners worked collaboratively to establish the EMS Youth Corps and “Camp RTE” (Responding to Emergencies). The Rural Health Community Systems fashioned a recruitment and retention campaign with a structure for training, marketing materials, manuals, and components needed to carry out this important promotion for long range recruitment and retention and in the short term, a strong chain of survival.

The network objectives are very simple. They are to educate, encourage, and empower all residents to help in an emergency situation. Community participants will learn new skills, meet new people and work as a team. They will gain important characteristics like self-esteem, a sense of belonging, and self-awareness. Rural Health Community Systems incorporates leadership skills and team building into safety programming for preventing and/or responding to emergencies.

Art Jones, Coordinator of Network Initiatives
Rural Health Community Systems
CNIrhcs@stny.rr.com

Elizabeth Embser Wattenberg, MCSA
President, Rural Health Resources
Rural Health Community Systems, Inc. Network Consultant
P.O. Box 111
Wellsville, NY 14895
585-593-2178
contact@ruralhealthresources.com

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